Account and privacy
Your data, privacy rights, account deletion, and how to contact us.
Your Fyvra account is managed through Clerk. Billing is handled by Stripe.
Your data
Fyvra stores the plans, workout logs, meals, weight entries, and setup preferences tied to your account so the product can build and track your week.
This can include health and fitness information — for example goals, dietary preferences, body measurements, and training history. We use it only to deliver the service, including AI-assisted plan updates.
See our privacy policy at /privacy for the full list of what we collect, which third parties we use, and why.
Privacy and data rights
Under UK GDPR you can request access to, correction of, or deletion of your personal data, object to processing, and withdraw cookie consent at any time.
Email help@fyvra.app from your account email for privacy requests, data questions, or a copy of your data. We aim to respond within one month.
Read the full privacy policy at /privacy for details on retention, advertising measurement, and international transfers.
Account deletion
Delete your account from the profile menu → Manage account. Clerk hosts the deletion flow.
When your account is deleted, Fyvra removes your plans, workout logs, meals, weight history, and connected device data from our database.
We also delete your analytics profile, remove you from product update emails, and anonymise your Stripe billing record. Any active Pro subscription is cancelled at the end of the current billing period.
We may keep minimal billing or webhook records where required for fraud prevention, accounting, or legal obligations. Those records are no longer linked to your account.
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Still need help?
Send feedback from Settings or this Help centre, or email help@fyvra.app with your account email and a screenshot if something still is not working.
Or read the full privacy policy.