Troubleshooting

Plan assistant errors

What common assistant messages mean and what to try next.

Assistant errors are safe — your plan is not changed until you review and save a preview. Messages are shortened for the app; this guide explains what they usually mean.

Couldn't finish that update / I couldn't work out what to change

The assistant treated your message as a plan change but could not tell which part of your plan to update, or the request was too vague to build a preview.

Common causes: no day or meal named, intensity or volume mentioned without a direction (higher vs lower), or a very broad request like change my week with no detail.

Try again with a specific day, meal, or workout and a clear direction. Example: Reduce sets on Wednesday's session by one set per exercise.

See How to prompt the plan assistant for more examples.

Couldn't get a clear answer

Ask mode could not produce a useful coaching answer from your question and plan context.

Try a shorter, more focused question about one topic — today's workout, one meal, or your targets.

Open the assistant from the relevant tab (Training or Food) so it has the right context.

I couldn't build a valid update / Couldn't build that update

The assistant drafted a change but the preview did not pass validation — for example incomplete meal data or an invalid training structure.

Rephrase with simpler, concrete details. If it keeps failing, try changing one section at a time: just the meal, or just one training day.

Try again in a moment. Persistent failures may be a temporary model issue.

This feature requires Fyvra Pro

Plan edits, regeneration, and reviewable multi-section previews require Pro. Starter includes read-only Ask coaching with a small lifetime message limit.

Upgrade from Settings → Billing, or tap the upgrade action in the assistant when shown.

Sign in to continue

Your session expired or you are not signed in. Sign in again, then reopen the assistant.

Too many requests / That took too long

Too many requests: wait a minute, then try a shorter message.

That took too long: the request was complex or the service was slow. Try one focused change instead of a large multi-section edit.

Couldn't connect / Something went wrong / Having trouble right now

Couldn't connect: check your network and try again.

Something went wrong, Having trouble right now, Hit a snag, or Busy right now: usually a temporary server or AI provider issue. Wait a moment and retry.

Not available right now: plan generation or the assistant may be disabled in your environment. Try again later.

Still stuck?

Note the exact message, what you asked, and which page you were on. Email help@fyvra.app with a screenshot if possible.

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